Data We Gather

We gather and manage various types of personal information, including:

How Your Information is Used

Your personal information is utilized for these key purposes:

  • Service Provision in Whitley Bay:
    • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity to confirm that you meet our rental criteria. We facilitate the collection and return of vehicles, as well as manage payments, deposits, and any applicable charges.
  • Customer Communication in Whitley Bay (Contractual Obligations):
    • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you about changes to our services or policies.
  • Marketing Consent and Legitimate Interest in Whitley Bay:
    • We provide promotional offers, newsletters, and service updates based on your preferences or our legitimate interest. You can unsubscribe at any time.
  • Service Enhancement for Customer Benefit:
    • Assessing website traffic to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings in Whitley Bay.
  • Compliance with Local Regulations:
    • Adhering to local laws, regulations, and taxation standards. Protecting against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange Practices

Sharing Your Information

  • Local Service Partners: We collaborate with third-party companies like payment processors and IT support services to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties.

Data Protection in Whitley Bay

We employ suitable technical and organizational measures to safeguard your personal information from unauthorized access, changes, disclosure, or loss. This includes encryption, access controls, secure servers, and routine security evaluations. Nonetheless, it is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policies

We keep your personal information only for the time required to achieve the objectives for which it was gathered, such as complying with legal, accounting, or reporting obligations. The duration of retention depends on the specific type of data and the circumstances surrounding its processing.

Your Rights in Whitley Bay

Your rights under UK data protection law in Whitley Bay

  • Access to Your Information: Obtain your personal information records from us.

To request your rights, contact us using the information below.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your experience, analyze visitor traffic, and customize content. You can adjust your cookie preferences through your browser settings to suit your needs.

Policy Changes

This Privacy Policy may undergo revisions to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend that you check this policy periodically to stay informed about our privacy practices.

Contact Us

For inquiries regarding our Privacy Policy or data practices, please reach out:

Whitley Bay Car Hire Services
Station Road, Whitley Bay, NE26, Tyne and Wear, United Kingdom
Contact Number:: 441915460117