Rental Terms
All vehicle rentals in Whitley Bay are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or vehicle pickup. This document outlines the specific terms, conditions, insurance provisions, charges, and your responsibilities regarding the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Requirements for Vehicle Rental
- To rent a vehicle from Car Hire in Whitley Bay, you must be at least 21 years old, though age restrictions may vary depending on the vehicle type. A valid full driving licence, appropriate for the chosen vehicle category, is required, held for the minimum duration stated in the Rental Agreement. Additionally, you must present valid identification, proof of your current address, and necessary payment details, including a security deposit. Any other specific requirements will be outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made on our website, via phone, or directly at our Whitley Bay office. A deposit may be necessary to confirm your booking. The total payment and security deposit are usually payable upon vehicle collection. All prices are listed in British Pounds (£) and include VAT as applicable. We accept major credit and debit cards, ensuring secure processing through trusted payment providers.
4. Vehicle Pickup and Drop-off
- At the time of vehicle pickup in Whitley Bay, a thorough inspection is required to identify any pre-existing damage. Any such damage must be reported immediately. A vehicle condition report will be completed and signed by both parties. It is expected that the vehicle is returned in the same condition as it was provided, allowing for reasonable wear and tear. Any new damage will be evaluated, and charges will be applied as necessary. The vehicle should be returned with the same level of fuel as when it was collected; otherwise, refueling charges will apply. Late returns may result in additional fees, so please contact us if you anticipate returning the vehicle later than agreed. You are liable for any parking fines, traffic violations, or other charges incurred during the rental period, along with an administration fee.
Insurance and Liability Overview
- All car rentals include basic third-party insurance. You can find comprehensive coverage details and excess amounts in the Rental Agreement. Additional insurance options might be offered to help minimize your financial liability. It is advisable to review these options thoroughly. You will be liable for any damage or loss up to the excess amount unless further insurance is acquired. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, irrespective of existing insurance.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice given. For precise details, please check your booking confirmation or Rental Agreement. Charges may apply for late cancellations or no-shows, so it's important to review your terms carefully.
7. Restricted Activities
Prohibited Uses of Rental Vehicle
- The vehicle must not be used for any illegal activities, including racing, rallying, or off-roading. Transporting hazardous materials is prohibited. Sub-letting the vehicle or allowing unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden. Additionally, it should not be used for purposes beyond its design, or exceed passenger and weight limits. Driving outside the designated geographical area requires prior approval.
Breach of these terms may lead to rental cancellation and extra fees.
8. Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Whitley Bay is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, related to your use of our services. Our total liability for any claims will not exceed the amount paid for the rental in the prior 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
9. Local Legislation
These Terms are regulated by English and Welsh law. Any disputes will be resolved exclusively within the jurisdiction of English and Welsh courts.
Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates your acceptance of the revised Terms.
Whitley Bay Contact Details
For inquiries regarding these Terms, please reach out to us:
Whitley Bay Car Hire Services
Whitley Bay, NE26 2NE, UK
Contact Number::
441915460117